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Truefitt & Hill

Refund Policy

We will happily replace, repair, or issue credit for, any goods which are defective owing to a Truefitt & Hill (Gentleman's Grooming) Ltd. error, e.g. product damaged, wrong product shipped, faulty device/container product. Please email info@truefittandhill.com for return authorization. No returns will be received without prior approval within 28 days of delivery. We will refund the cost of standard Postal (ONLY) Service return delivery and send you a replacement order free of delivery charge ONLY if return is received unopened, and in original condition.

Please note:

Refunds will only be made against the original form of payment used.

You must retain proof of postage for all returns.

For hygiene purposes, any toiletry items that have been opened or used for any reason may not be returned unless faulty.

This policy is only applicable to purchases made at www.truefittandhill.ca. If your purchase was not made at www.trufittandhill.ca please contact place of purchase directly.

Returns address:

Truefitt and Hill (Gentleman's Grooming) Ltd.
100 Sunrise Ave., Unit 114
Toronto, Ontario M4A 1B3 Canada
email: info@truefittandhill.com 
Tel: 888-763-6488


Made In Britain

All our products have been carefully crafted in England since 1805. Their essence is British heritage at its best. Our dedicated team of highly skilled professionals, chemists, designers and craftsmen work tirelessly to deliver products known today for their distinctive tradition of innovation and excellence. Our iconic ranges will continue to be produced in England as we constantly endeavour to bring new and exciting products in response to our customer’s needs.

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Truefitt & Hill have stores across the globe. To shop online in one of our other territories please choose a country from the list below.

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